Frequently Asked Questions

Masdr is a company owned by the General Organization for Social Insurance, established in 2018 with the aim of enhancing well-being and prosperity through a range of products and services offered to establishments, their employees and their families.

• Data solution
• Business enablement

Financial and credit institutions rely heavily on verified data to evaluate risks prior to lending or financing. Traditional, manual verification processes are not only time-consuming and labor-intensive but also expose organizations to higher risks of human error, fraud, and data tampering.
This is where our “Mofeed” solution makes a difference, delivering instant, verified, and authoritative data directly from official sources.
The Impact:

• Full Automation: Shifting from cumbersome paper-based verification to a seamless, paperless automated workflow.
• Smarter Decisions: Enhancing the accuracy and reliability of financial and credit decisions using real-time data.
• Unmatched Speed: Slashing customer verification and onboarding times from days to mere minutes, ensuring a secure and frictionless customer experience.

Masdr is proud to support and empower more than 60 clients from both government and private sectors. Some of the most notable clients include:

• General Organization for Social Insurance (GOSI)
• Ministry of Municipal and Rural Affairs
• Ministry of Industry and Mineral Resources
• Civil affairs
• Al Rajhi Bank
• SAB Bank
• Saudi National Bank

Labeeb is an AI-powered digital assistant built to orchestrate and streamline customer communications. Operating through a unified interactive platform, it supports omnichannel engagement—including chat, voice, and video.
The Impact: Labeeb transforms customer support by reducing response times from minutes to instantaneous, real-time resolutions, significantly driving up customer satisfaction and retention.

“Mofeed” is a comprehensive digital solution that offers two distinct services tailored for financial and credit institutions:

• Mofeed Individuals: Enables instant, verified checks on employment, wage, and retirement data for individuals.
• Mofeed Establishments: Provides verified, real-time corporate data for comprehensive business evaluation, For example: total employees, WPS compliance certificate.

The Impact: Mofeed mitigates credit risks, optimizes performance, increases productivity, and slashes customer onboarding times by relying on immediate, authoritative data sources.

Through our “Aamaly” product, Masdr provides seamless, direct, and real-time integration between your organization’s internal HR systems and GOSI. This integration streamlines employee data management, eliminates manual effort, and prevents data duplication across multiple platforms.

It is a dedicated digital platform designed to help companies seamlessly manage employee health insurance while ensuring full regulatory compliance. The platform connects businesses with top-tier, trusted insurance providers and features direct, native integration with key regulatory bodies, including the Council of Health Insurance (CHI) and GOSI.

We would love to hear from you! You can easily request a product demonstration or connect with our sales team by visiting our [Contact Us] page and filling out the form. Our team is ready to address your inquiries and provide all the details you need. We look forward to welcoming you as our next success partner.